Policies

Terms and Conditions of Residence

Words importing

a. Any one gender includes the other two genders;

b. The singular include the plural and vice versa; and

c. Natural persons include created entities (corporate or unincorporated) and the state and vice versa

A guest, by signing the registration form, warrants that he is duly authorized to sign and bind his principal as well as each member of his accompanying party, to these terms and conditions of residence and failing such authority, he agrees to be personally liable for all amounts arising from his residence at the hotel, as well as the residence of any member of his accompanying party.

The guest undertakes to vacate the room/s by 10h00 on date of departure, and to return the key/s to reception.

The guest and his principal agree to pay to the hotel, no later than at the time of departure (unless prior written arrangement have been made) for the period of residence, together with any amount incurred by the guest and his accompanying party in respect of food, beverages, any other commodity or service charged by the guest to the room and/or value added tax (if applicable).

The guest acknowledges that the room rates may be subject to change without prior notice.

A certificate from the hotel management, whose authority need not be proved, shall constitute prima facie proof of the indebtedness of the guest and/or his principal and/or member/s of his accompanying party, and of the particulars therein for all purposes including any action instituted by the hotel against the guest and/or his principal and/or members of his accompanying party.

The guest acknowledges and accepts that the hotel and/or the hotel management do not accept cheques in respect of any indebtedness, unless prior written arrangements have been made.

The guest agrees that after his departure, the hotel may possess goods left behind and authorizes the hotel after giving one month’s notice to the address registered by the guest, of its intentions to do so, to sell same privately or publicly, at the hotel’s discretion at such price as the hotel may determine and offset proceeds of such sale against possible indebtedness or to hold such process for a period of three years pending any claims by the guest for those proceeds, failing which they shall be deemed as having been donated to the hotel.

The owner, its agents and/or employees is not liable for:

a. any loss or damage to the property or possessions of any guest, resident or visitor, whether such damage was caused by fire, theft or otherwise, or by the negligence or the wrongful act, or omission, of the owner, its agents and/or its employee.

b. The death of or any personal injuries of whatsoever nature sustained by a guest, resident, or visitor, whether such death or injuries were sustained by the negligence or wrongful act, or omission of the owner, its agents and/or its employees and/or by the defective functioning of any apparatus.

The parties chooses as their domicilia citandi et executants for all purposes under this agreement, whether in respect of court process, notices or other documents or communications of whatsoever nature, the addresses reflected on the reverse side.

All persons entering the premises owned and/or managed by the companies/organizations referred to hereinafter accept that they do so entirely at their own risk. LaLuxe shall not be liable for any loss or damage, howsoever occurring, to the parties’ person or property, despite the fact that the parties are aware of the protection which the law affords them and their dependants in relation to the injuries or loss suffered in these circumstances. The parties hereby waive, on their own behalf and on the behalf of their dependants and those whom they legally represent, any claim which they may have arising out of injury, loss or damage occurring to themselves or their property whilst on the property.

The parties’ consent to the jurisdiction of the magistrate’s Court having territorial jurisdiction, notwithstanding that such proceedings are otherwise beyond its jurisdiction. This clause shall be deemed to constitute the required written consent conferring jurisdiction upon the said court pursuant to section 45 of the Magistrate’s Court act, 1944, provided, nevertheless, that any party shall have the right at its sole option and discretion to institute proceedings in any other competent court.

 

Privacy Policy

We respect and are committed to protecting your privacy. We do not sell or pass along your personal information to anyone. Name, address and other identifying information that you provide is used by LaLuxe B&B. Your credit card details information is retained for 6 months after payment confirmation, your card will not be processed for payment for any reason after you have checked out.

Your payment and personal information is always safe. Your personal information, including credit card number, name, and address cannot be read over the internet.

 

Cancellation Policy

1 Month (30 days) before check-in date: 100% of deposit is refundable.

Between 15 and 29 days before check-in, 50% of the total accommodation will be charged.

If cancelled later or in case of a no-show, 100 % of the total accommodation will be charged.